Terms & Conditions
The terms and conditions of internet-admin.com are set out to confirm that both parties understand the work/tasks to be carried out, the costs involved, the time scale set for payments.
Supply of Service The client should provide description of work required, duration of work (ie days, weeks months), and deadline date in advance of the work either by the website, email, fax or post. The client should also inform internet-admin which method of contact is preferred regarding the work – email, fax, phone, post or CD/DVD. Upon receipt of the request, the virtual assistant will reply and send to the client a “booking request form” which will include details of the work, duration of work, deadline date and agreed fee. The client should sign and return the form, as agreement of the work. NOTE: The booking form can be sent either by email, fax or post, in advance of the work. If electronic mail is preferred, the client should initial the form. Timescale will be discussed and agreed in advance. Work can be received and dispatched by email attachment, fax, post, or CD/DVD. All stationary, postage, CDs/floppy disks, printing costs and all other expenses will be charged separately Anti-virus software is used in preparation of work but anti-virus protection remains the responsibility of the client. Internet-admin.com will endeavor to ensure all work is completed free of error. The virtual assistant will ask the client to check for final errors and to inform 7 days before deadline. After the deadline date has passed, the final proof reading is the responsibility of the client. All work will be treated as strictly confidential. No information will be divulged to a third party and all information will be destroyed at the end of a project unless specifically requested, by the client, to be kept for future reference.
Invoices Invoice will be produced to the client once work has been completed and to be paid 14 days from date of invoice. Minimum invoice amount is for one hour at the standard hourly rate of £10. Invoices are included with returned work and can be sent by email, fax or post. (Clients must ensure they have provided a valid email address that is checked regularly). Should work be suspended or delayed through any default of the customer, internet-admin.com shall be entitled to immediate payment for the work carried out and expenses incurred.
Payment Methods of payment for internet-admin.com can be by cash, cheque (made payable to ‘Sarah Rigby'), Paypal or bank transfer.
Privacy Policy
What do we collect In general you can browse our site without disclosing any information about yourself. When you submit an enquiry using our contact form we ask for your Name, email address and phone number and details of why you are contacting us.
How do we use your personal information We will store your information only for our internal business admin use. We do not pass it on to any third party. We do not rent trade or sell your data to others. However your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to our site or otherwise engage in any disruptive behaviour, we can use whatever information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.
We will monitor site usage patterns to help us improve our site design.
How do we protect your personal details We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. All personal details are kept at our business address. They are not held online.
Access to your personal data You have the right to request a copy of the personal data we holds about you and to have any mistakes corrected. Please send requests using our contact us form. We charge £10 for information requests.
Your consent By disclosing your personal information to us you agree to it being processed as set out in this privacy policy.